Words cannot properly express how much your assistance, expertise, and thoughtfulness was appreciated when I had to recently find an aged care facility for my aunt and to then sell her home.
Even the Customer Services Manager at the facility I finally chose, who had not met you previously, commented most favourably on your efficiency and the service you provided compared to other Retirement and Care Specialists she has had dealings with.
My best wishes for the future of Retirement Care Solutions. I will certainly be passing on your name to my family and friends.
Savannah of "Retirement Care Solutions" was employed by my mum to help her move from her home to Independent living in December. I have nothing but praise for Savannah who has bent over backwards to helping mums transition run smoothly.
She has from day one helped mum understand the paperwork she has had to do with selling her home, advised her on what retirement homes where in the vicinity that mum wanted to be in, and made the various appointments.
Savannah has driven Mum to the Villages that she wanted to look at, doing all this in times that suited us. She explained the differences between each village visited and the costs, services provided, and paperwork.
Savannah has taken the time to talk with mum and family on the payback systems of each village and the decisions that can be made for the future wellbeing of Mum.
Once Mum chose her new accommodation Savannah once again stepped us through the process in terms that we could understand, Savannah was always in contact with me regarding whatever was going on, she arranged Solicitors for mums conveyancing and later for other personal issues. Savannah also arranged:
- Foxtel (which proved to be the hardest)
- Early entry license to move her possession into the unit before settlement date.
In doing this it eased mums stress levels immensely, and OURS!
Savannah was there on removal day at the house and also used her vehicle for a load of mums special things so they would not get damaged, helping also to unpack the smaller items from the removalists truck to help save on costs.
I cannot give Savannah enough credit. She has put 110% of her time to ensure mums move to her new home was as stress free as she could make it.
I would highly recommend Savannah for anything she takes on her knowledge of the Industry is immense.
Thank You Savannah.
Desley, Evelyn and Vicki.
I would just like to say a huge thankyou for all the assistance you gave my parents in moving into their new home.
You went over and beyond what I expected you were engaged to do.
From packing to organizing connections to even negotiating and deciphering the contracts for my parents was a blessing.
Selfishly enough it took a huge amount of time and pressure of me having to assist in the arrangements I would of struggled with.
I will have no hesitation in referring your caring service. I will even brag about it to anyone who has parents or friends that are ready for their final move.
To whom it may concern I have worked with Savannah for a number of years with clients that have required the services of Home Instead Senior Care and Retirement Care Solutions.
I have found Savannah reliable and professional but most importantly Savannah provides excellent customer service to all of her clients.
Director of Home Instead Senior Care
I have been dealing professionally with Savannah and her company since December 2015, after she presented her business and services to a formal gathering of over 100 of my retiree clients.
Savannah is a dedicated professional that always places her clients' needs before her own, endeavouring to find the solution that suits them best. Her work is timely, diligent and generally achieves the results her clients are seeking.
A number of my clients have engaged Savannah for her services in the past two years and the feedback that I have received from them has been overwhelmingly positive.
In my personal opinion, Savannah is a pleasant and easy going person with the drive and work ethic to find the best outcome for her clients, regardless of the complexities involved.
We have cross-referred clients to each other many times since our original meeting, with only positive outcomes resulting. Please contact me directly on 3245 3533, if you need any additional information.
Senior Financial Planner Authorised Representative for Infocus money management.